Zoom, Virtual Background Error

If you have Zoom installed and you are unable to get virtual backgrounds working…there is a solution…

Computer doesn’t meet system requirements…You cant deselect “I have a green screen”? Well If you look at the Requirements for Virtual background https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background you will see that a common integrated GPU has issues.

“Note: Due to issues with compatibility with Intel CPUs using the HD 620 graphics processor, devices using those processors, must use a physical green screen.”

Though very recently Intel and Zoom have released updates to make this work on the HD 620 graphics processor.

https://forums.intel.com/s/question/0D50P00004dnBt1/620-hd-zoom-compatibility-problem-regarding-virtual-backgrounds?language=en_US

As described in the link above, the short answer is:

1. Download the latest Intel graphics driver (any version higher than 26.20.100.7637).
2. Update Zoom application to version 5.0.3 (released 5/19/2020) or greater.

You can then deselect the I have a green screen option and stop having weird looking backgrounds that merge into your face and other background objects.